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Owners

Part of our “hassle-free” experience means that we give you the resources to access your account data 24 hours a day.  You can log in to your portal to do any of the following:

  • Check the history of work orders on your property
  • Review work order invoices
  • Access monthly statements
  • Access a photo database from walk-throughs that we have conducted or from applicable work-orders
  • Review your ledger and pay a balance if necessary
  • Access the current lease, property management contract and other documents that are associated with the property

Simply click “OWNER PORTAL LOGIN” below to get started:

 

OWNER PORTAL LOGIN

 

Raquel Dishinger

Pastor's Wife, Happy Investor

“Mars Hill Realty will do a phenomenal job in managing your rental property! They found us GREAT tenants within a week (their background check and process is excellent). Their web portal system is so helpful! Their customer service is impeccable and the staff answers their phones. They are the best! Our family is looking forward to a continued working relationship with Mars Hill Realty for our rental property needs.”

 

Real Estate Services

We are a full service property management company in Northern Virginia, Maryland and Washington D.C. committed to the belief that your real estate investment should be hassle-free.  Our expertise is making sure your real estate investment is being properly managed and leveraged so that it is making you money.  To accomplish this, we provide LEASING and PROPERTY MANAGEMENT services.  Here is a brief description of our major responsibilities:

Leasing

  • Market Analysis – Every listing strategy must begin with the right understanding of market fundamentals.  We help you understand the market as well as we do so that you can make an informed decision on how much we should ask for rent.  This includes a review of previous homes that have rented, current competition, absorption rates for your neighborhood and/or city, and other factors that can sometimes make a difference between offering a rental rate that includes a discount or a market premium.
  • Marketing – We leverage the Internet to gain maximum exposure for your listing.  Rather then just list it in the local real estate listing service, we also syndicate your listing to the most trafficked real estate websites on the Internet.  We invest in the same professional-caliber photography and copywriting in your rental as we do in selling a home.  Why?  Because it works.
  • Tenant Screening – We conduct a thorough review of an applicant’s employment history, residential history, credit history and criminal history.  In addition to that, we also have proprietary methods for screening a tenant and conduct an in-person or phone interview before we give you our recommendation.  The only thing we don’t do is interrogate them in a window-less room with concrete walls and a single light above their head.  That’s for another type of screening.
  • Our leasing fee is one month’s rent.  This fee covers all of our marketing expenses, including professional photography, and the commission paid to a tenant’s agent, if represented.  This leasing fee is reduced to 30% if we are helping you negotiate new terms with an existing tenant.

Property Management

  • Walk-throughs – Risk-reduction is one of the most important tasks for a property manager.  If your property manager does not understand that, you are playing with a loaded gun.  In order to reduce the risks of miscommunication and disputes over the property condition, we use move-in checklists and leverage photography during the three most critical times of a lease:  Prior to a tenant moving in, two weeks after a tenant has moved in, and immediately following a tenant moving out.
  • Work orders – Our goal is to provide a timely response to work orders and have access to a network of vendors that provide professional work and are cost-effective.  We have work order systems that are transparent to the owner to foster trust and accountability.  For example, every owner receives a real-time alert when a work order is submitted and all work must be verified via phone or in-person (depending on the type of repair) prior to the vendor receiving payment.  Before and after photography is used whenever possible and all invoices, photographs and work order requests are stored in the owner’s records for review at any time.
  • Communications – We spend a lot of effort to make sure we have systems in place to communicate with our owners and tenants on a regular schedule.  It’s important for a property manager to stay “top-of-mind” with a tenant so that they will be remembered when a work order needs to be submitted and it reduces the likelihood of the property being neglected.  We have invested in Owner Portals and Tenant Portals that can be used for paying a ledger balance, reviewing contracts, reviewing statements, submitting a work order and much more.
  • Our management fee is 10% of one month’s rent.

If you’re interested in reading more about how our company operates and what our company values are, you can visit an educational website that we created  called www.WEmanageYOUhavepeace.com. You’ll also find helpful questions to use when you interview a property manager in Northern Virginia, Maryland or Washington D.C.

Brian and Rosie Hunt

Teachers in Kuwait

“We’ve had excellent service from Mars Hill Realty. Upon my wife and I receiving jobs overseas, we needed someone we could trust to take care of everything to rent our house. Edward Lui and his staff have done an impeccable job. It is nice to know that things are taken care of when we cannot oversee things from Kuwait! I would definitely recommend Mars Hill Realty because they are professionals and stand by their word.”

 

Real Estate Forms and Information

Landlord Handbook

Owner Information Form

DC and MD Property Management and Listing Agreement

Disclosure Forms

VA Property Management Agreement

VA Listing Agreement

Property Management Owner Information Form

Disclosure of Brokerage Relationship For Unrepresented Parties

Business License Requirement for Washington D.C.

Business License Instructions – Required for all owners of rental homes in DC

Rental License Requirement for Maryland

Montgomery County Rental License Requirements

Montgomery County Rental License Form

Specific forms are required if you live in the City of Rockville.  Click here to see if your property is located in the City of Rockville

City of Rockville Rental License Requirements

City of Rockville Rental License Form

Specific forms are required if you live in the City of Takoma Park.

City of Takoma Park Rental License Requirements.  (zip codes:  20912/20913).  Click here for Takoma Park map.

City of Takoma Park Rental License Form

Specific forms are required if you live in the City of Gaithersburg.  Click here for Gaithersburg map.

City of Gaithersburg Rental License Requirements

City of Gaithersburg Rental License Form

NOTE:  If you own rental property in Maryland, but do not reside in Maryland, you must designate a Maryland resident to act as your legal agent.  Please download, print and have your designated legal agent complete this form:  Maryland Legal Agent Form